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Afterpay FAQ

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shop now swim now pay later
It almost seems too good to be true, but we’re telling you, Afterpay may be your new best friend! Afterpay makes it so you can purchase swimmers and extras today and pay it off later so you’re not splurging $$$ all upfront. Instead, you’ll make 4 equal payments (interest-free) every 2 weeks!

 How do you get started?

1. Add items to your cart
2. When you get to your payment method, select Afterpay as your payment option {this will redirect you to Afterpay’s website}
3. Register + Login to Afterpay
4. Verify your payment information + confirm your order

     How does it work?

    1. Select installments by Afterpay as your payment method & use your existing payment card
    2. Complete your checkout in seconds {no long forms, instant approval online}
    3. Pay over 4 equal payments {pay every 2 weeks, enjoy your purchase right away!}
        Still have questions? Let’s see if we can answer them here! 

        Afterpay FAQs

         What cards does afterpay accept?

        Afterpay currently accepts Mastercard and Visa credit + debit cards issued in the United States. Unfortunately, Afterpay does not accept any prepaid cards or foreign credit + debit cards. 

         When will my first payment be charged? 

        All customers are required to make their first payment at the time of purchase, with the last 3 payments deducted automatically every 2 weeks from your preferred payment method (debit card, credit card). You may choose to make additional payments before your scheduled pay dates through your Afterpay account. Log into your Afterpay account to view your payment schedule + make payments before due dates if you choose to do so. 

         What if I can’t pay an installment? 

        Late fees may apply. For complete terms on late payments, visit https://www.afterpay.com/purchase-payment-agreement
         
         When will I get my order?
        Orders made with Afterpay ship right away! Standard shipping time frames still apply. 

         How do I return an item purchased with Afterpay?

        You may return your Afterpay purchase, just make sure your return meets our Kortni Jeane Return Policy. Once the return is processed by our team you will receive a refund notification for the order. Be aware that if you haven’t completed all 4 installments, you will only receive a refund for the total amount you have paid up to that point. Your refund will be processed through Afterpay!

         What is the minimum + maximum purchase order? 

        To be eligible for Afterpay, the minimum order value is $35 and the maximum order value is $1000
        .
        If you have questions about your Afterpay payment info, declined orders, or your personal Afterpay account, please contact Afterpay directly. We can try to help as best we can with hello@kortnijeane.com, but ultimately all these questions will be best answered through Afterpay. 
        *Once your order is placed using Afterpay, we are not responsible for your payment agreement. 
        If you’ve used Afterpay before, let us know what you love about it below! Or if you have further questions email us at hello@kortnijeane.com
        xoxo,
        Kortni Jeane + Team

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