If you’ve purchased Shipping Protection + it has been at least 5 business days (within the United States) or 20 business days (International orders) since the last tracking update, please fill out the following form to initiate the claims process.
If you’ve purchased Shipping Protection please fill out the following form to initiate the claims process. Once your claim has been submitted you will be asked to provide a photo of your damaged package/swimsuit.
- The status of your package lost/missing OR damaged.
- If you have checked with neighbors/carrier for the lost/missing package.
- Describe the situation with your order.
You can view the full Shipping Protection Policy here.
All claims for must be submitted within 10 business days of the last tracking update.
Monday - Friday
9:00AM - 5:00PM MT
1020 S 250 E
Provo, UT 84606